Privacy Policy

At Fixie Agency S.L., we are committed to protecting the privacy of our users and ensuring compliance with current regulations on personal data protection, in particular Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

This policy explains how we collect, use and protect your personal data when you visit our website www.fixieagency.com or contact us.

 

1. Data controller

Fixie Agency S.L.
Registered address: Madrid, Spain
Email: administracion@fixieagency.com
Website: www.fixieagency.com

 

2. Personal data we collect

We may collect the following personal data through website forms or through direct communication with you:

• First and last name

• Email address

• Contact telephone number

• Company or professional role

• Message or additional information you provide

We do not request or process sensitive data (such as health, ideology or religious beliefs).

 

3. Purpose of data processing

Personal data will be used for the following purposes:

• To manage information requests or enquiries submitted through the website forms.

• To maintain commercial or professional communication with clients, suppliers or collaborators.

• To send information about our services or updates, provided that the user has expressly authorised it.

• To manage the contractual and administrative relationship derived from our services.

 

4. Legal basis for processing

The processing of your personal data is based on the following legal grounds:

• User consent, when submitting a form or voluntarily contacting us.

• Performance of a contract or implementation of pre-contractual measures, when necessary to provide a service.

• Compliance with legal obligations, where applicable (for example, tax or accounting requirements).

 

5. Data retention

Data will be retained for as long as the commercial relationship is maintained or until the user requests its deletion.
Thereafter, the data may be kept blocked for the legally established periods in order to address any potential liabilities.

 

6. Disclosure of data to third parties

Personal data will not be shared with third parties, except where required by law or when necessary for the provision of a contracted service (for example, web hosting or technical support services).
In such cases, we ensure that these providers comply with European data protection regulations.

 

7. User rights

You may exercise the following rights at any time in accordance with data protection regulations:

• Right of access to your personal data.

• Right to rectification of inaccurate data.

• Right to erasure (right to be forgotten).

• Right to object to or restrict processing.

• Right to data portability.

To exercise these rights, you must send a written request, together with a copy of your ID or equivalent identification document, to administracion@fixieagency.com.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you consider that the processing of your data does not comply with current regulations.

 

8. Data security

We adopt the necessary technical and organisational measures to protect your personal data and prevent loss, alteration, unauthorised access or improper disclosure.
However, you should be aware that no data transmission over the Internet is completely secure, and therefore we cannot guarantee the absolute invulnerability of the system.

 

9. Links to third-party websites

Our website may include links to external websites. Fixie Agency is not responsible for the content or privacy policies of such sites.
We recommend that you review their respective policies before providing any personal data.

 

10. Changes to the privacy policy

Fixie Agency S.L. reserves the right to modify this policy at any time in order to adapt it to legislative changes or new data processing practices.
Any updates will be published on this page and will take effect from the date of publication.